Our Mission & Values

ORAH‘s Mission is to serve our Central Vermont community with compassionate, customized, high quality veterinary care.


  • We practice high-quality medicine
  • We adopt better practice protocols
  • We expand knowledge and skills of all team members
  • We provide a stress-free environment for our patients and clients
  • We collaborate with clients for pet care options
  • We seek specialist consults
  • We learn from our pet patients, clients, and each other
  • We honor commitments to clients and each other
  • We communicate with clients in a timely manner


  • We feel compassion for our patients as living beings, their quality of life, and their dependence on humans
  • We feel compassion for our clients
  • We feel compassion for each other


  • We understand our roles and responsibilities
  • We work with a sense of shared purpose
  • We proactively resolve conflicts
  • We respond to the needs of the staff and the day

Social Responsibility:

  • We support the Central Vermont Humane Society and local rescue organizations
  • We provide livable wages for staff
  • We embrace the diversity of our community and clients
  • We minimize the impact of our business practices on the planet