ORAH‘s Mission is to serve our Central Vermont community with compassionate, customized, high quality veterinary care.
Excellence:
- We practice high-quality medicine
- We adopt better practice protocols
- We expand knowledge and skills of all team members
- We provide a stress-free environment for our patients and clients
- We collaborate with clients for pet care options
- We seek specialist consults
- We learn from our pet patients, clients, and each other
- We honor commitments to clients and each other
- We communicate with clients in a timely manner
Compassion:
- We feel compassion for our patients as living beings, their quality of life, and their dependence on humans
- We feel compassion for our clients
- We feel compassion for each other
Teamwork:
- We understand our roles and responsibilities
- We work with a sense of shared purpose
- We proactively resolve conflicts
- We respond to the needs of the staff and the day
Social Responsibility:
- We support the Central Vermont Humane Society and local rescue organizations
- We provide livable wages for staff
- We embrace the diversity of our community and clients
- We minimize the impact of our business practices on the planet
